Effective date: 10/4/2026
Welcome to ShoppTrends. These Terms of Service govern your use of shopptrends.com and purchases made through our website.
ShoppTrends is operated by SEKANA AGENCY LLC, based in Louisville, Kentucky, United States. Throughout these terms, “we,” “us,” and “our” refer to SEKANA AGENCY LLC operating as ShoppTrends.
Please read these terms before using our website or placing an order.
1. Using Our Website
You may use our website for lawful purposes only. To place an order, you must be at least 18 years old or have permission from a parent or legal guardian.
You agree to provide accurate and complete information, including your contact details, shipping address, and payment information.
You must not interfere with the website’s operation, attempt unauthorized access, introduce malicious software, or use the website for fraudulent activities.
2. Products and Availability
ShoppTrends offers products across multiple categories. Products may be fulfilled by third-party suppliers and shipped from US or international locations.
Availability can change. We aim to keep product descriptions, images, specifications, and prices accurate. Product colors may appear differently depending on your screen.
If a material error or availability issue affects your order, we will contact you to explain the issue and available options. We will not substitute a materially different product or charge a higher price without your agreement.
3. Prices and Payments
Prices are displayed in US dollars unless otherwise stated.
Applicable taxes and any additional charges will be displayed before you complete your purchase. ShoppTrends currently offers free standard shipping with no minimum purchase required.
You authorize us and our payment providers to process the amount shown at checkout using your selected payment method.
Price changes apply to future purchases and do not change the price of an accepted order.
4. Orders and Confirmation
After checkout, you may receive an email acknowledging receipt of your order. This acknowledgment does not by itself confirm that an item is available or has shipped.
We may decline or cancel an order because of product unavailability, an unresolved pricing error, an unsuccessful payment, suspected fraud, or delivery restrictions.
If we cancel an order after collecting payment, we will refund the amount paid for the canceled items, including any associated charges that must be refunded.
5. Shipping and Delivery
We currently accept orders for delivery within the United States. Product and destination restrictions may apply.
Processing and delivery times vary by product, supplier location, shipping method, and destination. Please review the information provided before purchasing.
Orders containing multiple products may arrive in separate packages with different tracking numbers and delivery dates.
Delivery estimates are not guaranteed arrival dates. However, estimates do not remove our obligations concerning timely shipment, delay notices, cancellation options, or refunds under applicable law.
If we cannot ship within the stated shipment timeframe—or the timeframe required by law when none is stated—we will notify you and offer the applicable choice to accept a delay or cancel for a prompt refund.
For further information, please read our Shipping & Delivery Policy.
6. Shipping Addresses and Order Changes
You are responsible for checking your shipping address before placing an order.
If you need to change an address, modify an order, or request cancellation, contact us promptly at support@shopptrends.com.
We will check whether your request can be accommodated. Changes may not be possible after processing or shipment. This does not limit cancellation or refund rights provided by applicable law.
7. Returns, Refunds, and Product Problems
Please review our Returns & Refunds Policy before purchasing. It explains return eligibility, request deadlines, return shipping arrangements, and refund procedures.
If an item arrives damaged, defective, or materially different from its description, contact us with your order number and details of the problem. Photos of the item and packaging can help us assess your request.
Contact us before returning a product so we can provide the appropriate instructions and return address. This request does not limit your statutory rights.
8. Product Safety and Warranties
Read and follow the instructions, safety notices, and warnings supplied with each product. Check specifications and compatibility before purchase, particularly for electrical appliances and accessories.
Any applicable written warranty will be identified or made available before purchase. Warranty coverage may vary by product.
Nothing in these terms excludes warranties or consumer protections that cannot lawfully be excluded.
9. Customer Accounts
If you create an account, keep your login details confidential and notify us if you suspect unauthorized access.
We may restrict or suspend access where reasonably necessary to address fraud, security threats, unlawful activity, or a material violation of these terms. This does not remove your rights concerning existing purchases.
10. Website Content and Reviews
Our branding, website designs, and original content are owned by or licensed to us. Other product names, images, and trademarks belong to their respective owners.
You may use website content for personal shopping purposes. Commercial copying or redistribution requires permission from the relevant rights holder.
If you submit a review, it must reflect your honest experience and must not contain unlawful content, private information about others, or material you do not have permission to share.
You give us permission to display your submitted review in connection with our store and products. We do not require reviews to be positive.
11. Third-Party Services
Our website may use third-party payment, shipping, and other services or contain links to external websites.
Those providers may have their own terms and privacy policies. Using third-party suppliers or service providers does not remove our obligations to you as the seller.
12. Privacy
Our Privacy Policy explains how we collect, use, and share personal information when you browse our website, contact us, or place an order.
Please review it before providing personal information.
13. Website Availability and Liability
We aim to keep the website available and accurate, but access may occasionally be interrupted for maintenance, technical problems, or circumstances outside our control.
Any limitation of liability applies only to the extent permitted by law. Nothing in these terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.
These terms do not waive your applicable consumer rights.
14. Governing Law and Disputes
These terms are governed by the laws of Kentucky and applicable federal law, subject to any mandatory consumer protections that apply where you live.
If you have a concern, please contact us so we can try to resolve it. Contacting us does not prevent you from pursuing available legal remedies or reporting a concern to a government agency.
15. Changes to These Terms
We may update these terms when our services or practices change. Updated terms will appear on this page with a revised effective date.
Changes will apply prospectively and will not retroactively reduce rights associated with an existing order.
16. Contact Us
ShoppTrends
Operated by SEKANA AGENCY LLC
Louisville, Kentucky, United States
Email: support@shopptrends.com
Website: shopptrends.com
For questions about an existing purchase, please include your order number.
