Find helpful information about paying for your ShoppTrends order.
Available Payment Methods
The payment methods available for your order are displayed at checkout. Choose your preferred option and follow the instructions to complete your purchase.
Availability may vary depending on your billing details, device, and payment provider.
Currency and Order Total
All prices on ShoppTrends are displayed in US dollars (USD).
Before submitting your order, review the total shown at checkout, including applicable taxes and any additional charges.
We offer free standard shipping with no minimum purchase required.
Payment Processing
Payments are processed through the payment provider associated with your selected checkout method. Your purchase is subject to that provider’s applicable terms.
Please enter accurate billing information and use a payment method you are authorized to use. Your bank or payment provider may ask you to verify the transaction.
Order Confirmation
After completing checkout, check your email for an order acknowledgment. If it does not appear, check your spam or junk folder.
An order acknowledgment confirms that we received your order; it does not necessarily mean the payment has settled or the products have shipped.
If you are unsure whether your purchase was completed, contact us before placing the same order again.
Declined or Unsuccessful Payments
If your payment is unsuccessful:
- Check that your payment details and billing address are correct.
- Confirm that sufficient funds or credit are available.
- Complete any verification requested by your bank or payment provider.
- Contact your bank if it continues to decline the transaction.
- Try another payment method available at checkout.
If your account shows a charge or pending transaction but you did not receive an order confirmation, contact us so we can check your order.
Pending Transactions
Your bank or payment provider may temporarily display an authorization or pending transaction.
A pending transaction is not always a completed charge. The time needed to release or update it depends on your bank or payment provider. Contact them for details about a pending amount.
Refunds
Refund eligibility and procedures are explained on our Returns & Refunds page.
Where supported, refunds are issued to the original payment method. Once a refund has been processed, the time needed for it to appear in your account depends on your bank or payment provider.
If the original payment method is no longer available, contact us for assistance.
Protecting Your Payment Details
Enter payment information only through the checkout process.
Please do not send your full card number, card security code, account password, or verification codes through email or our contact form. We do not need these details to investigate an order.
For information about how personal information is handled, please review our Privacy Policy.
Need Payment Assistance?
Email support@shopptrends.com or use our Contact Us page.
Include your order number, if available, and a brief description of the issue. You may include the payment method used, but please leave out sensitive payment details.
