Everything you need to know about shipping your ShoppTrends order.
Where We Deliver
ShoppTrends currently ships to customers in the United States. Delivery availability may vary by product and destination. Please check the available shipping information before placing your order.
Free Shipping
Enjoy free standard shipping on all orders, with no minimum purchase required.
Order Processing
Orders are prepared before being handed to the shipping carrier. Processing time varies by product, supplier, and availability.
Please note that processing and transit are separate stages of delivery. Check whether the delivery estimate provided for your product includes processing time.
Estimated Delivery Times
Delivery times vary depending on the product, shipping origin, carrier, and your delivery address. Products may ship from US or international supplier locations.
Please review the delivery information on the product page and at checkout, when available. If you cannot find an estimate, contact us before ordering.
Delivery dates are estimates and may be affected by holidays, weather, customs processing, or carrier delays.
Tracking Your Order
When tracking information becomes available, we will send it to the email address used for your order. Tracking updates may take some time to appear after a shipping label is created.
If you need help locating your tracking information, email support@shopptrends.com with your order number.
Orders with Multiple Items
Items in the same order may ship separately because they come from different suppliers or warehouses. You may receive multiple packages, tracking numbers, and delivery dates.
Your Delivery Address
Please check your shipping address carefully before completing your purchase, including your apartment or unit number.
If you notice an error, contact us immediately with your order number and the correct address. Address changes may not be possible once an order has been processed or shipped.
Delayed or Missing Deliveries
If your order has passed its estimated delivery window, or tracking shows “delivered” but you cannot find your package, contact us.
For packages marked as delivered, please also check around your delivery location and with other household members or your building’s reception.
Email support@shopptrends.com with your order number and a description of the issue so we can investigate.
Need Help?
For shipping questions or assistance with an existing order, contact:
Email: support@shopptrends.com
Please include your order number when asking about an existing purchase.
